Close VLC and system hangs

[DJ]

The solution is either to download a DirectX update as this is available from Microsoft every few months and it is not automatic or find drivers that work depending on where the problem exists.

[joshuacollins]

i am having the same problem. i will note that i also have the Realtek AC'97 onboard audio. my motherboard is an nforce4 chipset, i dont know if that matters.

i have switched over to my M-Audio PCI audio card so we'll see if that fixes the problem!!

[rhammond84]

I have just tried reverting from the latest Realtek driver (wdm_a397) to wdm_a355 (which are dated 18/02/04). With this driver, the problem does not occur. Obviously, somewhere between then and now, this problem has appeared.

If I have the patience, I'll try working through some of the older driver versions to see when it happened, and then get in contact with Realtek.

UPDATE: wdm_a392 (18/08/06) works fine too. wdm_a394, however, does not. I do not have wdm_393 to try but evidently, the problem showed up either there, or in wdm_a394.

[smartz]

I have just tried reverting from the latest Realtek driver (wdm_a397) to wdm_a355 (which are dated 18/02/04). With this driver, the problem does not occur. Obviously, somewhere between then and now, this problem has appeared.

If I have the patience, I'll try working through some of the older driver versions to see when it happened, and then get in contact with Realtek.

UPDATE: wdm_a392 (18/08/06) works fine too. wdm_a394, however, does not. I do not have wdm_393 to try but evidently, the problem showed up either there, or in wdm_a394.

rhammond84 thanks for your update. let us know how you get on with realtek!

meanwhile I've been working on DirectX: I tried decreasing the level of acceleration in "dxdiag".... setting it to "no acceleration" makes audio unusable, "full" and "standard" both hang; I still haven't tried "basic" though...

I also tried installing Dec06 update, but I haven't had enough time to perform tests with this new situation.

I'll keep you posted on my tests

[smartz]

PS - I find it weird that with the number of AC'97s around, nobody else has this issue... I would have expected a large number of threads on this on various forums.... if you have or find links to other discussions please post!

cheers

[overkil269]

I am having the same issue. Sometimes when viewing a DVD, my system will lock when VLC changes between a DVD menu to the movie, and always when I stop a DVD. I too have the RealTek AC'97. I will update to the latest driver dated 2007/1/12 and report back. It get's very annoying to have to force my system to re-boot after or while watching a DVD.

[overkil269]

Just updated the driver. The issue still persists. I will try to roll back to the driver version reported by rhammond84. The latest driver that didn't work was WDM_A397.exe.

[overkil269]

I just reverted back to wdm_a392 and the issue has been resolved. It has been confirmed that the RealTek AC'97 drivers were the cause of my lock ups. rhammond84, thank you for finding the cause of this issue. Hopefully RealTek will be responsive and issue a fix.

[joshuacollins]

i am still having the same problems and i am not even using the realtek audio drivers anymore, i am using an m-audio audiophile 2496 and now it is crashing while playing some certain asf files as well as VOB files...

everything works fine using other media players so it is something to do with VLC.

i am downloading the 0.9.0 trunk build so hopefully it will work, but we'll see....



josh

[DJ]

VLC 0.9.0 is a long way off in its release or being stable at this point.

Considering a solution has been offered here what make you think the out of millions of people that are using VLC the problem is not your sound card or drivers???

VLC uses the operating system for the audio output modules. In the last year and 3 versions of VLC this is the first time I have run across this issue here. So would you care to rethink your question? Or perhaps give the benefit of the doubt and try the drivers that was recommended?

[octane]

The problem occurs in WDM_A393 aswell.. so 392 is the latest stable version.

[bigUgga]

im facing the same problem; been following this and the 1-2 other similar threads for a couple of days now.
im not sure how widespread this problem is, but i think many may prefer to avoid registering and just follow the threads.

anyway, i would appreciate it if someone could point me to a previous realtec audio driver version; i cant locate one on the site.

[washburnfan]

Follow up...

Just an FYI. I have recently started using MPlayer 1.0rc1 Windows GUI and it seems to have fixed all my issues. All without updating (reverting) to old drivers. CPU usage for the aforementioned file is ~ 50% for this hardware. Anyways, I dont see how screen size comment was relevant to the question. I will give the next VLC a shot when it arrives.

Thanks guys!

[Flaystus]

Maybe I'm missing something because no matter what I download or how I install I list as 5.10.0.6230 with the date 3/8/2007.

[DJ]

Quite often a driver will not revert to an older version without un-installing it first.

[Flaystus]

Quite often a driver will not revert to an older version without un-installing it first.

eventually I figure out how to force it. Just tell windows to let you select then say "Have Disk" and all the version you have installed will be listed there. Now I just have to see if it fixes my issue.


edit: Indeed so far the problem appears gone.

[rhammond84]

Just to follow up on this thread. I never received a reply from Realtek regarding the drivers. I have not yet tried the latest drivers, dated 2007/3/23 (here) - has anyone had any success with these?

[sneakbyte]

WDM_A392 works so since the problem has been pinpointed maybe one of the devs can send an e-mail off and figure out what causes this problem? cause id hate to miss out on 7 update builds currently WDM_399

[DAC324]

Driver version 4.01 fails as well so I guess that issue is of no interest to the responsible people.